A hosted data center is less likely to go down than an individual or legacy customer system because it has been built with full redundancy capabilities. It is supported by battery powered back-ups, has its own generator backing up the battery back-ups, and usually has a co-location site where the systems run if all of these back-ups fail. With a Royal 4 hosted system, you will not lose the information stored at the central site even if your Internet connection drops. And, if the data center goes down for a brief or extended period of time, users are typically able to continue their work uninterrupted.
An ASP’s core business is to offer their customers applications over the Internet in a private, secure environment. ASP solutions utilize the latest security technology including firewalls and encryption. Security is designed to protect privacy by preventing initial entry into an individual customer’s database and there is continual monitoring as well. In addition, ASPs tend to be early adopters of the latest advances in security technology. Many legacy and “home grown” systems are unable to maintain this same level of security.
Software upgrades are a thing of the past if you choose an ASP-based offering. All software upgrades are performed seamlessly by the ASP as part of the subscription fee. ASP’s perform automatic back-ups centrally in a sophisticated data center. There is no need for any file back-ups to be done locally. For example, if you have purchased an ASP – based inventory management solution, your customer records, inventory levels, pricing structure, etc. will be backed up automatically at predetermined times so that you can always access the most up-to-date information.