Government Software Solutions | Public Sector

The City’s Gas and Oil Department (LBGO) consists of three significant enterprise operations;

1) A municipally owned gas utility that is the fifth-largest in the United States, supporting 142,000 customer accounts and maintaining 1,900 miles of pipeline;

2) The Southeast Resource Recovery Facility (SERRF) creating electricity from trash, recycling about 485,000 tons of solid waste in the fiscal year 2012; and;

3) The only city-managed oil production operation in California, producing about 12 million barrels annually with no major incident in 75 years of continuous operation.

The LBGO warehouse primarily supports LBGO’s natural gas operations and specifically the Engineering and Construction as well as Customer Service bureaus. In 2011, the Engineering and Construction Bureau designed and implemented approximately 80,000 feet of new main pipeline. Of that, approximately 41,000 was removed from the system. The LBGO warehouse provides a variety of services in support of LBGO operations. The services provided are:

• Procurement of materials, supplies, and assets in support of the Engineering & Construction and Gas Service Bureau.
• The supply chain includes items stocked in the warehouse and delivered or picked up by requesting bureaus as ordered.
• Specialty items (non-stock) received by the warehouse and/or delivered directly to a job site or the ordering bureau.
• Central receiving, temporary storage, deliver, and pick up location for LBGO procured materials, supplies, and assets.
• Provision of temporary storage and distribution of goods purchased by individual bureaus with LBGO.

The LBGO Warehouse Management System and its related business processes are integrated to become part of the LBGO and City of Long Beach supply chain, which refers to all the processes involved with the city’s purchasing and financial management systems.

The LBGO Warehouse Management System and its related business processes are integrated to become part of the LBGO and City of Long Beach supply chain, which refers to all the processes involved with the city’s purchasing and financial management systems. WISE Logistics replaces selected portions of the existing systems currently used by LBGO to perform warehouse management functions and provide appropriate interfaces to the existing City systems for purchase orders, delivery tracking, job costs, accounting, end customer ordering, and financial reporting.

WISE Logistics Software meets the requirement for planning and control of the receipt, movement, and storage of multiple kinds of materials, supplies, parts, and assets flowing through the warehouse. WISE Logistics provides the application structure to allow LBGO to marshal its people, space, and equipment to efficiently replenish, receive, store, select, order, and deliver materials, supplies, parts and assets to its end customers and their ongoing operations.

WISE Logistics Software processes all the typical, associated warehouse transactions, including but not limited to customer orders, receiving, put away, replenishment, material movements, inventory control, and reporting. WISE Logistics maintains all information through the utilization of real-time processing and takes advantage of technologies such as industry-standard barcoding, handheld RF devices, label printers, and other currently accepted standard warehouse industry technologies.

WISE Logistics Software provides industry-standard methods and processes to allow and facilitate the interface with the City’s existing system with regard to purchase orders, vendor invoices, and job cost accounting, as well as the implementation of an Oracle-based Customer Care and Billing System.

The central complex features nine passenger terminals connected by a U-shaped two-level roadway. Brand-name and ethnic-styled restaurants, cocktail lounges, gift shops, newsstands, duty free shops for international flights, restrooms, public telephones and business centers offer convenient services for the traveling public. The central warehouse facility is approximately 20,000 square feet, with total stock SKU’s of 2,500 items.

Inventory and logistics operations at Los Angeles World Airports are similar to a retail distribution system where materials, supplies, and assets are ordered from the central facility and distributed to the users in the maintenance of the terminal concourses on behalf of the airlines. Los Angeles World Airports required a system that would improve wall to wall results and bring them to industry standards. Their selection criteria was to have automated support that was simple to use, not complicated to install, and interfaced to their existing SAP ERP.

Success at Los Angeles World Airports was gauged by year end progress in inventory accuracy and the reduction in adjustments. The use of stock item aliases has greatly improved the range of capabilities when using multiple part or id numbers in handling commodity type inventory items.

Los Angeles World Airports opted to deploy a solution in a phased approach to begin the process of moving key metrics to acceptable ranges and perfecting the interface to the financial systems of record, in this case SAP. In addition to purchasing for inventory, many supplies are purchased in support of projects.