Explore how our Warehouse Management System (WMS) can optimize your business by utilizing the latest technologies to improve efficiency & accuracy in all areas of the warehouse & front office.

  • WISE WMS Utilizes the latest Integration Methodologies: The WISE Universal Integration Adapter (UIA) for Data Transformation lets us create just about any integration solution imaginable.
  • WISE WMS runs on all popular operating systems: (Windows, UNIX, Linux, AS400, IBM i)
  • WISE WMS can interface with any database management system: (SQL, Progress, Oracle, IBM etc…)
  • WISE WMS supports simultaneous Multi-Language Environments


WISE WMS – Warehouse Management System suite of tools is the core of our Supply Chain Solution. WISE WMS has user defined location rules, package types, picking rules, shipment procedures, packaging techniques, and all other significant details regarding your operations. WISE then optimizes these tasks for you based on detailed algorithmic rule engines. These extensive WISE Functions are available to improve the distribution center’s operations by minimizing costs and increasing productivity. Royal 4 Systems rules-based architecture, will propel your company forward, into the future of technology.


Poiesz Supermarkets

“In the 12 years that WISE has been supporting the logistics operations at Poiesz, WISE has proven itself as a stable Warehouse Management System for our supermarket distribution centers. A WMS in which you can quickly configure thanks to the flexibility of the application.”

Kreg Tool

“I wanted to share some good news with the Royal 4 team. We have gone from the high 80% range to consistently being above 99.5% on our daily inventory accuracy, and we have done this while increasing our on-hand inventory by 50%! It has not been an easy journey but we are here.”

Jel Sert

“There are two things I look at when reviewing software systems – functionality and after-the-sale support. The WISE warehouse management system has provided superior functionality to our Distribution group since 2002. Royal 4 is the “gold standard” I use for evaluating vendor support.”

WISE WMS – Inbound Functionality – Order Management System(OMS)

The WISE inbound module, Order Management System (OMS), consists of a detailed set-up for all inventory types that could be received into a warehouse. Purchase orders, warehouse transfers, work orders, advanced shipment notices (ASN’s), returned materials and unexpected receipts. Also see our eCommerce software section for more information on Inbound Order Fulfillment from eCommerce platforms such as, Magento, Shopify, Amazon, etc. etc.

Order Management System

WISE WMS – Internal Functionality

WISE inventory management software tracks assets from the moment it is received at the dock door, including every step of the warehouse process until it is directed out the shipping door. Inventory and Assets are controlled at the item level by SKU number, quantity and location.

WISE WMS – Outbound Functionality

WISE’s easy-to-use functionality gives the manager the capabilities of releasing single orders or groups of orders based on order number, facility or customer ID, destination, dates, FIFO/LIFO/FEFO, carriers, priorities, and any combination thereof.

Outbound Functionality


The warehouse is the critical hub of the business, the central depot through which everything must pass – from raw materials waiting to be manufactured into finished goods to products waiting for shipment downstream to a distribution center, retailer, or end-customer. WISE functionality can be applied throughout all core warehouse processes, transforming the warehouse into a competitive advantage.


Total visibility of all inbound orders. Complete support of ASN’s (Advance Shipping Notices). A simple single scan of a bar code, pallet ID, or pallet license plate. A single receiver can work on multiple incoming orders simultaneously. Multiple receiving personnel can work on a single order. Personnel can receive unexpected shipments. WISE captures all information possible at the moment of the goods reception.


The process of gathering parts and/or products to make a finished good is made up of multiple components. Through a process called backflushing, the material is issued automatically when production is posted against an operation. The backflushing program will use the quantity completed to calculate through the bill of material, quantities of the components used, and reduce on-hand balances accordingly.


At receipt, WISE can determine the parameters in which to sample a shipment to assure significant quality control. These parameters consist of percentages of items by product ID, group code, vendor, and/or any combination thereof. The system will then generate the tasks to move those materials that require quality assurance procedures. The rejected lots will be flagged in the system to avoid carrying out putaway and allocation tasks.


When items or shipments are returned to the warehouse, WISE enables unique data regarding these shipments to be recognized and captured. The RF’s direct the receiver to input the items’ current condition and the reason it was returned, and the fault of the return. Based on the values inputted for these three variables, WISE will direct the warehouse personnel to take a specific user-defined action. ie: put items back in general stock, put items in staging for future delivery, take to re-work to repair, send back to the manufacturer, or simply scrap.


Extensive putaway functionality enables the warehouse to utilize many different styles and methods of putaway techniques. Using the RF’s as the backbone of the putaway tasks, WISE directs the users to the proper location and correct equipment with the most efficient route and manner. All RF putaway transactions are confirmed with a location bar-code scan to ensure real-time inventory accuracy. Based on a user-defined configuration, WISE will generate the putaway tasks to most efficiently direct warehouse personnel to put items away based on the item itself, the product group, the locations, and/or any combination of the three.


The ability to cross-dock is a valuable tool to increase warehouse efficiencies and speed order processing. When an item is received into available inventory and the same item is required for an outbound order waiting for processing, WISE triggers the immediate tasks necessary to take the goods from the receiving dock to the packing station or shipping door to complete the shipment. This eliminates all putaway and picking tasks that would be necessary to store the item and then pull again.


Inventory is tracked from the moment it is received at the dock door including every step of the warehousing process until it is directed out the shipping door. This inventory is controlled at the item level by SKU number, quantity, and location. All tasks are system generated dynamically directing warehouse personnel via the radio frequency backbone. This enables warehouse management to run the distribution center using real-time inventory status and quantities.


WISE supports pick and pack operations that require replenishment activities. It maintains inventory levels in forward pick locations and controls the movement of items from reserve or bulk storage locations to the higher volume forward pick locations. Warehouse employees are directed to complete replenishments based on location or item minimums and maximums.


The unit of measure describes how the quantity of an item is tracked in the inventory system. The most common unit of measure is “eaches”, which simply means that each individual item is considered one unit. An item that uses “cases” as the unit of measure would be tracked by the number of cases rather than by the actual piece quantity. Other examples of units of measure would include pallets, pounds, ounces, linear feet, square feet, cubic feet, gallons, thousands, hundreds, pairs, and dozens. WISE gives the user the ability to view all inventory instances in their multiple units of measure simultaneously.


Dynamic space management is another key feature of WISE. Once the layout of the distribution center has been set up and the attributes of products and locations are defined, the system will manage the space according to the availability, volume, weight, and attributes required for the product. The system can report the location or locations of a particular product as well as its current status whether on-hand, allocated, available, or potential. WISE utilizes the item’s and location’s “cubes” which is a term used to calculate volume and denote the capacity of a vessel or location.


Upon implementation and before commissioning of the system, a warehouse-wide physical inventory is taken to enter every item of the system per its precise location. A scan of the location, followed by scans of the items ensures the item-location match. After implementation, WISE’s Dynamic Intelligent Cycle Counting Functionality will handle all future counts. The WISE cycle counts do not require an inventory freeze. The counts are automatically triggered in the background per user-defined requirements. Cycle counts can be conducted per location, zone, product group, or item ID.


System generated Alerts are now part of the ERP and WISE applications, it allows the system to alert key individuals whenever a specified event occurs such as inventory dropping below minimums, missed shipments, receipts of product, or any other event that makes business sense.


WISE’s Order Management functionality is a flexible tool used to group and release orders for shipment. Release single orders or groups of orders based on the order number, customer ID, destination, dates, FIFO/LIFO carriers, priorities, and any combination thereof. At any point in the warehouse order process, an order can be immediately canceled and WISE will generate the tasks to re-stock the items in the picking or shipping process.


WISE, pick ticket management system, enables the warehouse management, to flexibly release orders to the warehouse floor, to be picked and processed. A paperless warehouse is the goal of any WMS. Our Directed / Paperless Pick, eliminates the need for paper. Automatically, capable of prioritizing picks. Optimizing the pick path, allows for grouping picks together. If printed pick lists are required, WISE can deliver a simple hybrid of the two. Paper, or Paperless, we have the solutions.


WISE supports many different packing methods. The most common is to pick from general storage, then take the goods to the predetermined packing stations where the “packer” takes over the next step of the order’s process. If the user has defined that they are picking an individual order or orders, WISE can then pick from general storage locations and put the items directly into the packing container ready for shipment. This is also termed “palletization” if the packing container is a pallet and the entire pallet is used to ship.


The shipments’ delivery order sequence can be automatically picked and staged for loading based upon the delivery route. The pickers will be directed to “pick-to-nose” in order to ensure that the last delivery is loaded first.


Data within the supply chain changes extremely rapidly. With sophisticated systems in place for supply chain execution, timeliness of data is even more critical for companies to stay competitive today. Consumers and businesses now expect timely and accurate notification of events as soon as they occur, not the next day. Additionally, machine-to-machine commerce is removing much of the decision making from individuals and placing it on their software systems, again the need for accurate and timely data is crucial in today’s business environment.


R4 uses Crystal Reports throughout its ERP and WISE applications for report presentation Crystal is a versatile tool that has the capability of previewing reports before printing, saving reports in various formats (HTML, PDF, Excel, etc. ), emailing or faxing reports from the desktop if email or fax servers are accessible.


The e-WISE system is a web-based front end that supports BtoB, CtoB, Shopping Cart, and Web Order Entry. Accessible through the web, this module allows authorized customers and salespersons to place orders for products, track the status of these orders, and obtain reports. Also see our Cloud-based WMS.

Transform your Warehouse into a Competitive Advantage.

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WISE WMS Brochure


Our warehouse management software application suite (WISE) is the core of our Supply Chain Solution.

WMS ROI Calculator

WMS ROI Calculator

We have prepared an easy to use ROI calculator to give you an idea on how much money you can save by using our WMS.


WMS Checklist

Are you planning to implement a warehouse management system (WMS) in the near future? If so, it’s smart to start preparing now.

WMS Implementation Methodologies:

WMS Implementation Methodologies

Create a WMS implementation checklist to ensure you’re prepared for things to launch.